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payments

How can I pay for my order?

We currently accept the following credit/debit cards - Visa, MasterCard, American Express, and JCB.We also accept pay by invoice - When you make an order we will send you an invoice to be paid, items are held for 7 days after the order is placed.

I can’t see a charge from Mephisto Genetics on my bank statement?

To process card payments, we use Authorize.Net with ourpartners: URB Sciences Inc. so you will see them mentioned on your cardand/or bank statement.‍

My payment was declined but charges are still showing on my statement, why?

These are pending payments - your bank will assign funds that were to be used in the order transaction. These funds will be made available to you once our payment provider communicates that the transaction was declined to your bank. You can...

My payment was declined, what can I do?

It isn’t always obvious to us why a payment was declined. It could be something as simple as using the wrong billing address, or something more complex such as your bank restricting which regions you can purchase from.‍

What currency do you charge in?

Our base currency is USD. Your bank will deal with any currency conversions on their end, this could lead to minor discrepancies between your order total and what your bank eventually charges you.‍